Training in South Africa
Off-the-job training and development methods consist of activities that occur while an employee is not working. The aim of this method is to provide trainees with training methods that they can later use in their work environment. The two most common off-the-job training and development techniques include classroom learning and computer based training. Classroom learning can include lectures, films, audiovisual techniques and simulations (role-playing). Computer based training and development includes computer assisted instruction and web-based training. In organisations this can be useful as employees are able to work at their own pace and instructions are individualised to the specific employee. The training and development programme will also be more interactive and more complex to setup.
The purpose of training and development include:
- Improved performance – This happens when an organisation needs to improve the efficiency and effectiveness of its performance. If a lack of skills has been diagnosed as the problem the organisation can fix this by introducing or maintaining a training and development programme.
- Update employee’s skills – There are numerous reasons why an employee should update his skills. There could be a technological advance and the employees has to learn a new skills or there could be a law passed by the government in which employees will have to be trained on.
- Avoid managerial obsolescence – Rapidly changing external factors makes it essential that the organisation keeps pace with the new methods and processes that will enable the organisation to remain effective.
- Solve organisational problems – Training and development is one of the important ways to solve many problems within an organisation. Personal conflicts, high levels of absenteeism, labour-management disputes, etc could be addressed in order for employees to solve problems and perform in their jobs effectively.
- Orient new employees – Organisations need to make an effort to orient new employees in their workplace. Socialisation programmes and mentoring are key training methods that enable new employee to feel at home.
- Prepare for promotion and managerial succession – In order to sustain and motivate employees organizations need to have systematic programme of career development. This will enable employees to gain promotions and grow within the organisation.